docs: Add guides doc for how to get error logs
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docs/docs/guides/error-codes/how-to-get-error-logs.mdx
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docs/docs/guides/error-codes/how-to-get-error-logs.mdx
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---
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title: How to Get Error Logs
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sidebar_position: 5
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description: A step-by-step guide to get the Jan app error logs.
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keywords:
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[
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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conversational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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permission denied,
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]
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---
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To get the error logs of your Jan application, follow the steps below:
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### Jan Application
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1. Navigate to the main dashboard.
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2. Click the **gear icon (⚙️)** on the bottom left of your screen.
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3. Under the **Settings screen**, click the **Advanced Settings**.
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4. On the **Jan Data Folder** click the **folder icon (📂)** to access the data.
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5. Click the **logs** folder.
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### Jan UI
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1. Open your Unix or Linux terminal.
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2. Use the following commands to get the recent 50 lines of log files:
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```bash
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tail -n 50 ~/jan/logs/app.log
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```
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### Jan API Server
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1. Open your Unix or Linux terminal.
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2. Use the following commands to get the recent 50 lines of log files:
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```bash
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tail -n 50 ~/jan/logs/server.log
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```
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:::warning
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Ensure to redact any private or sensitive information when sharing logs or error details.
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:::
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:::note
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If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or create a new issue in our [GitHub repository](https://github.com/janhq/jan/issues/new/choose).
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:::
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BIN
docs/src/theme/DocCard/assets/logs-error.png
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BIN
docs/src/theme/DocCard/assets/logs-error.png
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After Width: | Height: | Size: 4.6 KiB |
@ -45,6 +45,7 @@ import gpu from './assets/gpu.png';
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import mistral from './assets/mistral.png';
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import mistral from './assets/mistral.png';
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import lm from './assets/lm.png';
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import lm from './assets/lm.png';
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import ollama from './assets/ollama.png';
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import ollama from './assets/ollama.png';
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import logsError from './assets/logs-error.png';
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function CardContainer({href, children}) {
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function CardContainer({href, children}) {
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return (
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return (
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@ -166,7 +167,7 @@ function CardLink({item}) {
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<img src={amiss} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={amiss} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (item.label === "Broken Build") ? (
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) : (item.label === "Broken Build") ? (
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<img src={broken} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={broken} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (item.label === "Jan not using GPU") ? (
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) : (item.label === "Troubleshooting NVIDIA GPU") ? (
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<img src={gpu} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={gpu} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (item.label === "Mistral AI") ? (
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) : (item.label === "Mistral AI") ? (
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<img src={mistral} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={mistral} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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@ -174,10 +175,15 @@ function CardLink({item}) {
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<img src={lm} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={lm} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (item.label === "Ollama") ? (
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) : (item.label === "Ollama") ? (
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<img src={ollama} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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<img src={ollama} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (item.label === "How to Get Error Logs") ? (
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<img src={logsError} alt="Logo" width={'20px'} height={'20px'} style={{marginRight: '5px'}} />
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) : (
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) : (
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// If not "Customize Engine Settings", use default icon
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// If not "Customize Engine Settings", use default icon
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'📄️'
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'📄️'
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);
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);
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const doc = useDocById(item.docId ?? undefined);
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const doc = useDocById(item.docId ?? undefined);
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return (
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return (
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<CardLayout
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<CardLayout
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