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docs: add 04-how-to-get-error-log

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Hieu Ho 2024-01-15 07:53:51 +07:00
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commit 1b44ccf0a8
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docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx
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---
title: Something's amiss
slug: /troubleshooting/somethings-amiss
description: Troubleshooting "Something's amiss"
description: Troubleshooting "Something's amiss".
keywords: [
Jan AI,
Jan,
@ -16,7 +16,7 @@ keywords: [
]
---
You may receive an "Something's amiss" response when you first start chatting with a selected model.
You may receive a "Something's amiss" response when you first start chatting with a selected model.
This may occur due to several reasons. Please follow these steps to resolve it:
@ -26,7 +26,7 @@ This may occur due to several reasons. Please follow these steps to resolve it:
2. Select a model that is smaller than 80% of your hardware V/RAM.
- For example, if you have a 8GB machine, you should select models smaller than 6GB.
- For example, if you have an 8GB machine, you should select models smaller than 6GB.
3. Install the latest [Nightly release](https://jan.ai/install/nightly/)

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docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx
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---
title: Jan is Not Using GPU
slug: /troubleshooting/gpu-not-used
description: Jan is not using GPU
description: Jan is not using GPU.
keywords: [
Jan AI,
Jan,

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docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx Normal file
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---
title: How to Get Error Logs
slug: /troubleshooting/how-to-get-error-logs
description: How to get error logs.
keywords:
[
Jan AI,
Jan,
ChatGPT alternative,
local AI,
private AI,
conversational AI,
no-subscription fee,
large language model,
troubleshooting,
error logs,
app logs,
server logs,
]
---
To get the error logs of Jan, you can navigate to the `~/jan/logs` directory through `Settings` > `Advanced` > `Open App Directory`.
- Open the `app.log` file if you are using UI.
- Open the `error.log` file for error logs if you are using the local API server.
```bash
# Using UI
tail -n 50 ~/jan/logs/app.log
# Using local api server
tail -n 50 ~/jan/logs/server.log
```
:::note
When sharing logs or error information, make sure to redact any private or sensitive information.
:::
If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or sharing [new issue in our GitHub repository](https://github.com/janhq/jan/issues/new/choose).