docs: add 04-how-to-get-error-log
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---
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title: Something's amiss
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title: Something's amiss
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slug: /troubleshooting/somethings-amiss
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slug: /troubleshooting/somethings-amiss
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description: Troubleshooting "Something's amiss"
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description: Troubleshooting "Something's amiss".
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keywords: [
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keywords: [
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Jan AI,
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Jan AI,
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Jan,
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Jan,
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]
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]
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---
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---
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You may receive an "Something's amiss" response when you first start chatting with a selected model.
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You may receive a "Something's amiss" response when you first start chatting with a selected model.
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This may occur due to several reasons. Please follow these steps to resolve it:
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This may occur due to several reasons. Please follow these steps to resolve it:
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@ -26,7 +26,7 @@ This may occur due to several reasons. Please follow these steps to resolve it:
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2. Select a model that is smaller than 80% of your hardware V/RAM.
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2. Select a model that is smaller than 80% of your hardware V/RAM.
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- For example, if you have a 8GB machine, you should select models smaller than 6GB.
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- For example, if you have an 8GB machine, you should select models smaller than 6GB.
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3. Install the latest [Nightly release](https://jan.ai/install/nightly/)
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3. Install the latest [Nightly release](https://jan.ai/install/nightly/)
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---
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---
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title: Jan is Not Using GPU
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title: Jan is Not Using GPU
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slug: /troubleshooting/gpu-not-used
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slug: /troubleshooting/gpu-not-used
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description: Jan is not using GPU
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description: Jan is not using GPU.
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keywords: [
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keywords: [
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Jan AI,
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Jan AI,
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Jan,
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Jan,
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---
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title: How to Get Error Logs
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slug: /troubleshooting/how-to-get-error-logs
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description: How to get error logs.
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keywords:
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[
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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conversational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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error logs,
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app logs,
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server logs,
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]
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---
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To get the error logs of Jan, you can navigate to the `~/jan/logs` directory through `Settings` > `Advanced` > `Open App Directory`.
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- Open the `app.log` file if you are using UI.
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- Open the `error.log` file for error logs if you are using the local API server.
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```bash
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# Using UI
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tail -n 50 ~/jan/logs/app.log
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# Using local api server
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tail -n 50 ~/jan/logs/server.log
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```
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:::note
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When sharing logs or error information, make sure to redact any private or sensitive information.
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:::
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If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or sharing [new issue in our GitHub repository](https://github.com/janhq/jan/issues/new/choose).
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