docs: add troubleshooting
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To uninstall VS Code on Linux, you should use your package manager's uninstall or remove option. For Debian/Ubuntu-based distributions, if you installed Jan via the `.deb` package, you can uninstall Jan using the following command:
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To uninstall VS Code on Linux, you should use your package manager's uninstall or remove option. For Debian/Ubuntu-based distributions, if you installed Jan via the `.deb` package, you can uninstall Jan using the following command:
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```bash
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```bash
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sudo apt-get remove jan`
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sudo apt-get remove jan
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# where jan is the name of Jan package
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# where jan is the name of Jan package
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```
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```
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---
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title: Stuck on a Broken Build
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slug: /troubleshooting/stuck-on-broken-build
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description: Jan is a ChatGPT-alternative that runs on your own computer, with a local API server.
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keywords:
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[
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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conversational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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]
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---
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The following steps will help you troubleshoot and resolve issues related to broken builds.
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1. Delete the application data
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```bash
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# Newer versions
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rm -rf /Users/$(whoami)/Library/Application\ Support/jan
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# Versions 0.2.0 and older
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rm -rf /Users/$(whoami)/Library/Application\ Support/jan-electron
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```
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2. Clear application cache
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```bash
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rm -rf /Users/$(whoami)/Library/Caches/jan*
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```
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3. Remove user data
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```bash
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rm -rf ./jan
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```
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4. Delete Jan from your `/Applications` folder
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5. If you are using version before `0.4.2` you need to run the following commands
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```bash
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ps aux | grep nitro
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# Looks for processes like `nitro` and `nitro_arm_64`, and kill them one by one by process ID
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kill -9 <PID>
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```
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6. Download the latest version from via our homepage, [https://jan.ai/](https://jan.ai/).
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3
docs/docs/guides/07-troubleshooting/README.md
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docs/docs/guides/07-troubleshooting/README.md
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---
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title: Troubleshooting
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---
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