diff --git a/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx b/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx
index 973001f1b..1de609ffa 100644
--- a/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx
+++ b/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx
@@ -17,4 +17,8 @@ keywords:
   ]
 ---
 
-1. You may receive an error response `Error occurred: Unexpected token '<', "<!DOCTYPE"...is not valid JSON`, when you start a chat with OpenAI models. Using a VPN may help fix the issue.
+You may receive an error response `Error occurred: Unexpected token '<', "<!DOCTYPE"...is not valid JSON`, when you start a chat with OpenAI models. 
+
+1. Check that you added an OpenAI API key. You can get an API key from OpenAI's [developer platform](https://platform.openai.com/). Alternatively, we recommend you download a local model from Jan Hub, which remains free to use and runs on your own computer!
+
+2. Using a VPN may help fix the issue.