docs: add additional reasons to somethings amiss

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hieu-jan 2024-01-26 01:09:24 +09:00
parent 439a02b38d
commit 4e3f1a522e

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@ -45,7 +45,9 @@ This may occur due to several reasons. Please follow these steps to resolve it:
5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).
6. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:
6. If you're using Linux, please ensure that your system meets the following requirements gcc 11, g++ 11, cpp 11, or higher, refer to this [link](https://jan.ai/guides/troubleshooting/gpu-not-used/#specific-requirements-for-linux) for more information.
7. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:
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<TabItem value="mac" label="macOS">