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add: docs for cpus without avx

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hahuyhoang411 2024-03-08 13:40:37 +07:00
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docs/docs/guides/error-codes/stuck-on-loading.mdx
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@ -16,11 +16,13 @@ keywords:
] ]
--- ---
## 1. Missing Windows Management Instrumentation Command-line (WMIC)
Encountering an stuck on loading model issue in Jan is caused by errors related the `Windows Management Instrumentation Command-line (WMIC)` path not being included in the system's PATH environment variable. Encountering an stuck on loading model issue in Jan is caused by errors related the `Windows Management Instrumentation Command-line (WMIC)` path not being included in the system's PATH environment variable.
It can be resolved through the following steps: It can be resolved through the following steps:
#### Adding WMIC Path to Environment Variables: ### Adding WMIC Path to Environment Variables:
1. **Open System Properties:** 1. **Open System Properties:**
- Press `Windows key + R`. - Press `Windows key + R`.
@ -42,4 +44,15 @@ It can be resolved through the following steps:
6. **Verify Installation:** 6. **Verify Installation:**
- Restart any command prompts or terminals. - Restart any command prompts or terminals.
- Run `where wmic` to verify. Expected output: `C:\Windows\System32\wbem\WMIC.exe`. - Run `where wmic` to verify. Expected output: `C:\Windows\System32\wbem\WMIC.exe`.
## 2. CPU without AVX
Encountering an issue with models stuck on loading in Jan can be due to the use of older generation CPUs that do not support Advanced Vector Extensions (AVX).
To check if your CPU supports AVX, visit the following link: [CPUs with AVX](https://en.wikipedia.org/wiki/Advanced_Vector_Extensions#CPUs_with_AVX)
:::warning [Please use this with caution]
As a workaround, consider using an [emulator](https://www.intel.com/content/www/us/en/developer/articles/tool/software-development-emulator.html) to simulate AVX support.
:::