add: no assistant bug docs
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docs/docs/guides/error-codes/no-assistant-available.mdx
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docs/docs/guides/error-codes/no-assistant-available.mdx
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---
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title: No assistant available
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slug: /troubleshooting/no-assistant-available
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description: Troubleshooting steps to resolve issues related to loading model.
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keywords:
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[
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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conversational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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]
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---
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When you encounter the following error message:
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```
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No assistant available.
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```
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This issue arises when a new, unintentional file appears in `/jan/assistants`.
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It can be resolved through the following steps:
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1. Access the `/jan/assistants` directory using a file manager or terminal.
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2. Within `/jan/assistants`, this directory should only contain a folder named `jan`. Identify any file outside of this folder and remove it.
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