diff --git a/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx b/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx
new file mode 100644
index 000000000..973001f1b
--- /dev/null
+++ b/docs/docs/guides/08-troubleshooting/06-unexpected-token.mdx
@@ -0,0 +1,20 @@
+---
+title: Unexpected Token
+slug: /troubleshooting/unexpected-token
+description: Unexpected token is not a valid JSON
+keywords:
+  [
+    Jan AI,
+    Jan,
+    ChatGPT alternative,
+    local AI,
+    private AI,
+    conversational AI,
+    no-subscription fee,
+    large language model,
+    troubleshooting,
+    unexpected token,
+  ]
+---
+
+1. You may receive an error response `Error occurred: Unexpected token '<', "<!DOCTYPE"...is not valid JSON`, when you start a chat with OpenAI models. Using a VPN may help fix the issue.