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Merge pull request #1326 from janhq/0xSage-patch-1

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docs: Update product.md
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@ -52,3 +52,8 @@ We aim to always sprint on `tasks` that are a part of the [current roadmap](http
- `in-progress`: in progress
- `in-review`: pending PR or blocked by something
- `done`: done
## Triage SOP
- `Urgent bugs`: assign to an owner (or @engineers if you are not sure) && tag the current `sprint` & `milestone`
- `All else`: assign the correct roadmap `label(s)` and owner (if any)