From 1d4bf7828530583964aefd506a17cadac938f835 Mon Sep 17 00:00:00 2001 From: hieu-jan <150573299+hieu-jan@users.noreply.github.com> Date: Thu, 18 Jan 2024 22:18:49 +0700 Subject: [PATCH] docs: update 02-somethings-amiss --- .../02-somethings-amiss.mdx | 43 ++++++++++++++++++- 1 file changed, 42 insertions(+), 1 deletion(-) diff --git a/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx b/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx index a464c6e90..a5669e36d 100644 --- a/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx +++ b/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx @@ -19,6 +19,10 @@ keywords: [ ] --- +{/* Imports */} +import Tabs from "@theme/Tabs"; +import TabItem from "@theme/TabItem"; + Previously labelled "Failed to fetch" error. You may receive a "Something's amiss" response when you first start chatting with a selected model. @@ -37,6 +41,43 @@ This may occur due to several reasons. Please follow these steps to resolve it: - If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/). -4. Ensure your V/RAM is accessible by the application (some people have virtual RAM) +4. Ensure your V/RAM is accessible by the application (some people have virtual RAM). 5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads). + +6. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status: + + + + + ```bash + netstat -an | grep 3928 + ``` + + + + + ```sh + netstat -ano | find "3928" + tasklist /fi "PID eq 3928" + ``` + + + + + ```sh + netstat -anpe | grep "3928" + ``` + + + + +:::tip + +Jan uses the following ports: + +- Nitro: 3928 +- Jan API Server: 1337 +- Jan Documentation: 3001 + +:::