26 lines
1.1 KiB
Plaintext
26 lines
1.1 KiB
Plaintext
---
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title: Undefined Issue
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sidebar_position: 3
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description: A step-by-step guide to resolve errors when a variable or object is not defined.
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keywords:
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[
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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conversational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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undefined issue,
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]
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---
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Encountering an `undefined issue` in Jan is caused by errors related to the Nitro tool or other internal processes. It can be resolved through the following steps:
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1. Clearing the Jan folder and then reopen the application to determine if the problem persists
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2. Manually run the nitro tool located at `~/jan/extensions/@janhq/inference-nitro-extensions/dist/bin/(your-os)/nitro` to check for error messages.
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3. Address any nitro error messages that are identified and reassess the persistence of the issue.
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4. Reopen Jan to determine if the problem has been resolved after addressing any identified errors.
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5. If the issue persists, please share the [app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/) via [Jan Discord](https://discord.gg/mY69SZaMaC) for further assistance and troubleshooting. |