38 lines
1.2 KiB
Plaintext
38 lines
1.2 KiB
Plaintext
---
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title: Failed to Fetch
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slug: /troubleshooting/failed-to-fetch
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description: Troubleshooting "Failed to Fetch"
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keywords: [
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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convZ
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ersational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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]
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---
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You may receive an "Error occured: Failed to Fetch" response when you first start chatting with a selected model.
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This may occur due to several reasons. Please follow these steps to resolve it:
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1. Ensure you are on the latest version of Mac, Windows, or Ubuntu OS version
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- Upgrading to the latest version has resolved this issue for most people
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2. Select a model that is smaller than 80% of your hardware V/RAM.
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- For example, if you have a 8GB machine, you should select models smaller than 6GB.
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3. Install the latest [Nightly release](https://jan.ai/install/nightly/)
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- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/)
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4. Ensure your V/RAM is accessible by the application (some people have virtual RAM)
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5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads)
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