74 lines
3.6 KiB
Plaintext
74 lines
3.6 KiB
Plaintext
---
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title: Stuck on Loading Model
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sidebar_position: 8
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description: Troubleshooting steps to resolve issues related to the loading model.
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keywords:
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[
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private AI,
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conversational AI,
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]
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---
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<head>
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<title>Stuck on Loading Model</title>
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<meta name="description" content="Troubleshooting steps to resolve issues related to the loading model in Jan. Learn how to fix problems such as model loading stuck due to missing Windows Management Instrumentation Command-line (WMIC) path in the system's PATH environment variable or due to using CPUs without Advanced Vector Extensions (AVX) support."/>
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<meta name="keywords" content="Jan AI, Jan, ChatGPT alternative, local AI, private AI, conversational AI, no-subscription fee, large language model, troubleshooting, stuck on loading model"/>
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<meta property="og:title" content="Stuck on Loading Model"/>
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<meta property="og:description" content="Troubleshooting steps to resolve issues related to the loading model in Jan. Learn how to fix problems such as model loading stuck due to missing Windows Management Instrumentation Command-line (WMIC) path in the system's PATH environment variable or due to using CPUs without Advanced Vector Extensions (AVX) support."/>
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<meta property="og:url" content="https://jan.ai/stuck-on-loading-model"/>
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<meta name="twitter:card" content="summary"/>
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<meta name="twitter:title" content="Stuck on Loading Model"/>
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<meta name="twitter:description" content="Troubleshooting steps to resolve issues related to the loading model in Jan. Learn how to fix problems such as model loading stuck due to missing Windows Management Instrumentation Command-line (WMIC) path in the system's PATH environment variable or due to using CPUs without Advanced Vector Extensions (AVX) support."/>
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</head>
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## 1. Issue: Model Loading Stuck Due To Missing Windows Management Instrumentation Command-line (WMIC)
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Encountering a stuck-on-loading model issue in Jan is caused by errors related to the `Windows Management Instrumentation Command-line (WMIC)` path not being included in the system's PATH environment variable.
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Error message:
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```
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index.js:47 Uncaught (in promise) Error: Error invoking remote method 'invokeExtensionFunc': Error: Command failed: WMIC CPU Get NumberOfCores
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```
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It can be resolved through the following steps:
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1. **Open System Properties:**
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- Press `Windows key + R`.
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- Type `sysdm.cpl` and press `Enter`.
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2. **Access Environment Variables:**
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- Go to the "Advanced" tab.
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- Click the "Environment Variables" button.
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3. **Edit System PATH:**
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- Under "System Variables" find and select `Path`.
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- Click "Edit."
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4. **Add WMIC Path:**
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- Click "New" and enter `C:\Windows\System32\Wbem`.
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5. **Save Changes:**
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- Click "OK" to close and save your changes.
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6. **Verify Installation:**
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- Restart any command prompts or terminals.
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- Run `where wmic` to verify. Expected output: `C:\Windows\System32\wbem\WMIC.exe`.
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## 2. Issue: Model Loading Stuck Due To CPU Without AVX
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Encountering an issue with models stuck on loading in Jan can be due to the use of older generation CPUs that do not support Advanced Vector Extensions (AVX).
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To check if your CPU supports AVX, visit the following link: [CPUs with AVX](https://en.wikipedia.org/wiki/Advanced_Vector_Extensions#CPUs_with_AVX)
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:::warning [Please use this with caution]
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As a workaround, consider using an [emulator](https://www.intel.com/content/www/us/en/developer/articles/tool/software-development-emulator.html) to simulate AVX support.
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::: |