jan/docs/docs/guides/08-troubleshooting/05-permission-denied.mdx
2024-01-16 22:18:24 +07:00

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---
title: Permission Denied
slug: /troubleshooting/permission-denied
description: Permission denied.
keywords:
[
Jan AI,
Jan,
ChatGPT alternative,
local AI,
private AI,
conversational AI,
no-subscription fee,
large language model,
troubleshooting,
permission denied,
]
---
When you run Jan, you may encounter the following error:
```bash
Uncaught (in promise) Error: Error invoking layout-480796bff433a3a3.js:538 remote method 'installExtension':
Error Package /Applications/Jan.app/Contents/Resources/app.asar.unpacked/pre-install/janhq-assistant-extension-1.0.0.tgz does not contain a valid manifest:
Error EACCES: permission denied, mkdtemp '/Users/username/.npm/_cacache/tmp/ueCMn4'
```
This error indicates a permission issue during the installation process. To fix this issue, you can run the following command to change ownership of the `~/.npm` directory to the current user:
```bash
sudo chown -R $(whoami) ~/.npm
```