jan/docs/docs/guides/error-codes/thread-disappreance.mdx
2024-03-08 19:25:50 +09:00

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---
title: Thread Disappearance
sidebar_position: 6
description: Troubleshooting steps to resolve issues threads suddenly disappearance.
keywords:
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---
When you encounter the error of old threads suddenly disappear. This can happen when a new, unintentional file is created in `/jan/threads`.
It can be resolved through the following steps:
1. Go to `/jan/threads`.
2. The `/jan/threads` directory contains many folders named with the prefix `jan_` followed by an ID (e.g., `jan_123`). Look for any file not conforming to this naming pattern and remove it.