jan/docs/docs/guides/error-codes/how-to-get-error-logs.mdx
2024-03-19 10:57:12 +07:00

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---
title: How to Get Error Logs
sidebar_position: 5
description: A step-by-step guide to get the Jan app error logs.
keywords:
[
Jan AI,
Jan,
ChatGPT alternative,
local AI,
private AI,
conversational AI,
no-subscription fee,
large language model,
troubleshooting,
permission denied,
]
---
<head>
<title>How to Get Error Logs</title>
<meta name="description" content="A step-by-step guide to get the Jan app error logs. Learn how to access error logs for Jan application, UI, and API server, along with precautions to redact sensitive information when sharing logs."/>
<meta name="keywords" content="Jan AI, Jan, ChatGPT alternative, local AI, private AI, conversational AI, no-subscription fee, large language model, troubleshooting, permission denied"/>
<meta property="og:title" content="How to Get Error Logs"/>
<meta property="og:description" content="A step-by-step guide to get the Jan app error logs. Learn how to access error logs for Jan application, UI, and API server, along with precautions to redact sensitive information when sharing logs."/>
<meta property="og:image" content="https://jan.ai/img/how-to-get-error-logs.png"/>
<meta property="og:url" content="https://jan.ai/how-to-get-error-logs"/>
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<meta name="twitter:title" content="How to Get Error Logs"/>
<meta name="twitter:description" content="A step-by-step guide to get the Jan app error logs. Learn how to access error logs for Jan application, UI, and API server, along with precautions to redact sensitive information when sharing logs."/>
<meta name="twitter:image" content="https://jan.ai/img/how-to-get-error-logs.png"/>
</head>
To get the error logs of your Jan application, follow the steps below:
### Jan Application
1. Navigate to the main dashboard.
2. Click the **gear icon (⚙️)** on the bottom left of your screen.
3. Under the **Settings screen**, click the **Advanced Settings**.
4. On the **Jan Data Folder** click the **folder icon (📂)** to access the data.
5. Click the **logs** folder.
### Jan UI
1. Open your Unix or Linux terminal.
2. Use the following commands to get the recent 50 lines of log files:
```bash
tail -n 50 ~/jan/logs/app.log
```
### Jan API Server
1. Open your Unix or Linux terminal.
2. Use the following commands to get the recent 50 lines of log files:
```bash
tail -n 50 ~/jan/logs/server.log
```
:::warning
Ensure to redact any private or sensitive information when sharing logs or error details.
:::
:::note
If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or create a new issue in our [GitHub repository](https://github.com/janhq/jan/issues/new/choose).
:::