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add: threads disappearance

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hahuyhoang411 2024-03-08 14:44:21 +07:00
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---
title: Thread Disappearance
slug: /troubleshooting/thread-disappearance
description: Troubleshooting steps to resolve issues threads suddenly disappearance.
keywords:
[
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Jan,
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]
---
When you encounter the error of old threads suddenly disappear. This can happen when a new, unintentional file is created in `/jan/threads`.
It can be resolved through the following steps:
1. Go to `/jan/threads`.
2. The `/jan/threads` directory contains many folders named with the prefix `jan_` followed by an ID (e.g., `jan_123`). Look for any file not conforming to this naming pattern and remove it.