docs: update 02-somethings-amiss (#1668)
docs: update 02-somethings-amiss
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@ -19,6 +19,10 @@ keywords: [
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---
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---
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{/* Imports */}
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import Tabs from "@theme/Tabs";
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import TabItem from "@theme/TabItem";
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Previously labelled "Failed to fetch" error.
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Previously labelled "Failed to fetch" error.
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You may receive a "Something's amiss" response when you first start chatting with a selected model.
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You may receive a "Something's amiss" response when you first start chatting with a selected model.
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@ -37,6 +41,43 @@ This may occur due to several reasons. Please follow these steps to resolve it:
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- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/).
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- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/).
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4. Ensure your V/RAM is accessible by the application (some people have virtual RAM)
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4. Ensure your V/RAM is accessible by the application (some people have virtual RAM).
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5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).
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5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).
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6. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:
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<Tabs groupId="operating-systems">
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<TabItem value="mac" label="macOS">
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```bash
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netstat -an | grep 3928
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```
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</TabItem>
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<TabItem value="win" label="Windows">
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```sh
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netstat -ano | find "3928"
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tasklist /fi "PID eq 3928"
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```
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</TabItem>
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<TabItem value="linux" label="Linux">
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```sh
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netstat -anpe | grep "3928"
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```
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</TabItem>
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</Tabs>
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:::tip
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Jan uses the following ports:
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- Nitro: 3928
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- Jan API Server: 1337
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- Jan Documentation: 3001
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:::
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