docs: update 02-somethings-amiss (#1668)

docs: update 02-somethings-amiss
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Hieu 2024-01-20 14:09:25 +09:00 committed by GitHub
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@ -19,6 +19,10 @@ keywords: [
]
---
{/* Imports */}
import Tabs from "@theme/Tabs";
import TabItem from "@theme/TabItem";
Previously labelled "Failed to fetch" error.
You may receive a "Something's amiss" response when you first start chatting with a selected model.
@ -37,6 +41,43 @@ This may occur due to several reasons. Please follow these steps to resolve it:
- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/).
4. Ensure your V/RAM is accessible by the application (some people have virtual RAM)
4. Ensure your V/RAM is accessible by the application (some people have virtual RAM).
5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).
6. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:
<Tabs groupId="operating-systems">
<TabItem value="mac" label="macOS">
```bash
netstat -an | grep 3928
```
</TabItem>
<TabItem value="win" label="Windows">
```sh
netstat -ano | find "3928"
tasklist /fi "PID eq 3928"
```
</TabItem>
<TabItem value="linux" label="Linux">
```sh
netstat -anpe | grep "3928"
```
</TabItem>
</Tabs>
:::tip
Jan uses the following ports:
- Nitro: 3928
- Jan API Server: 1337
- Jan Documentation: 3001
:::