86 lines
2.4 KiB
Plaintext
86 lines
2.4 KiB
Plaintext
---
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title: Something's Amiss
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slug: /troubleshooting/somethings-amiss
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description: Troubleshooting "Something's amiss".
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keywords: [
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jan ai failed to fetch,
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failed to fetch error,
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jan ai error,
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Jan AI,
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Jan,
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ChatGPT alternative,
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local AI,
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private AI,
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convZ
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ersational AI,
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no-subscription fee,
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large language model,
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troubleshooting,
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]
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---
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{/* Imports */}
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import Tabs from "@theme/Tabs";
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import TabItem from "@theme/TabItem";
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Previously labelled "Failed to fetch" error.
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You may receive a "Something's amiss" response when you first start chatting with a selected model.
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This may occur due to several reasons. Please follow these steps to resolve it:
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1. Ensure you are on the latest version of Mac, Windows, or Ubuntu OS version
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- Upgrading to the latest version has resolved this issue for most people
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2. Select a model that is smaller than 80% of your hardware V/RAM.
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- For example, if you have an 8GB machine, you should select models smaller than 6GB.
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3. Install the latest [Nightly release](https://jan.ai/install/nightly/)
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- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/).
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4. Ensure your V/RAM is accessible by the application (some people have virtual RAM).
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5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).
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6. If you're using Linux, please ensure that your system meets the following requirements gcc 11, g++ 11, cpp 11, or higher, refer to this [link](https://jan.ai/guides/troubleshooting/gpu-not-used/#specific-requirements-for-linux) for more information.
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7. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:
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<Tabs groupId="operating-systems">
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<TabItem value="mac" label="macOS">
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```bash
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netstat -an | grep 3928
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```
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</TabItem>
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<TabItem value="win" label="Windows">
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```sh
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netstat -ano | find "3928"
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tasklist /fi "PID eq 3928"
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```
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</TabItem>
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<TabItem value="linux" label="Linux">
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```sh
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netstat -anpe | grep "3928"
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```
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</TabItem>
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</Tabs>
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:::tip
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Jan uses the following ports:
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- Nitro: 3928
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- Jan API Server: 1337
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- Jan Documentation: 3001
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:::
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